Privacy Policy

Purpose

When visiting the website kvirti.ge, you are required to review our Privacy Policy. This Privacy Policy may be amended or supplemented from time to time; accordingly, kvirti.ge encourages you to check it periodically.

Any user who voluntarily provides personal information to kvirti.ge automatically authorizes Veli.store to use that personal data for storage and processing purposes.

This Privacy Policy defines the rules, purposes, and conditions for processing, using, and storing the personal data of kvirti.ge users. Based on the Law of Georgia on Personal Data Protection and the General Data Protection Regulation (GDPR), the goal of kvirti.ge is to protect users’ personal data.

This document (the Privacy Policy) is an integral part of Veli.store’s Website Terms and Conditions and constitutes a mutually binding document.

Kvirti.ge (hereinafter “we,” “our,” “the Website”) is established in accordance with Georgian law by Individual Entrepreneur Ia Kashia, identification code 01029003733, registered at Tbilisi, 1 Kobuleti St.

How we collect and use your personal information

To provide our services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect to communicate with you, to provide or improve the services, to comply with any applicable legal obligations, and to enforce or protect any applicable service terms.

What personal information we collect

The types of personal information we receive about you depend on how you interact with our site and use our services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or could reasonably be linked to you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information you send to us directly through our services may include:

Contact information — your name, address, telephone number, and email.

Order information — your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information — your username, password, security questions, and other details used for account security.

Customer support information — any details you choose to share when communicating with us (e.g., messages sent via the services).

Some features of the services may require you to provide certain information directly. You may decline to provide it, but that may prevent you from using or accessing those features.

Information we collect from your use of the site

We may also automatically collect certain information about your interactions with the services (“usage data”). To do so, we may use cookies, pixels, and similar technologies (“cookies”). Usage data may include details about how you access and use our site and your account, including device and browser information, network connection information, your IP address, and other interaction data.

Information we receive from third parties

We may also receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our site and services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide requested products or services to perform our contract with you.

When you visit our site, open or click an email we send, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we receive from third parties is handled in accordance with this Privacy Policy. See also Third-party websites and links below.

How we use your personal information

Providing products and services. We use your personal information to provide the services and to perform our contract with you, including processing payments, fulfilling orders, sending communications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging delivery, and facilitating any returns, exchanges, and other account-related features.

Marketing and advertising. We may use your personal information for marketing and advertising purposes, such as sending marketing, promotional, and advertising communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your information to better tailor the services and advertising on our site and on other websites.

Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities. If you choose to use the services and register an account, you are responsible for keeping your credentials secure. Do not share your username, password, or other access details. If you believe your account has been compromised, please contact us immediately.

Communications and service improvement. We use your information to provide customer support and improve our services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you.

“Cookies”

Like many websites, we use cookies on our site. For details about the cookies used in connection with our Shopify-powered store, see: https://www.shopify.com/legal/cookies
. We use cookies to enhance and improve our site and services (including remembering your actions and preferences), to run analytics, and to better understand user interactions with the services (based on our legitimate interests in administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our site to better tailor services, products, and advertisements on our site and on other websites.

Most browsers accept cookies by default, but you can set your browser to delete or reject cookies via your browser controls. Please note that deleting or blocking cookies may negatively affect your user experience and may cause some services—including certain features and general functionality—to malfunction or become unavailable. In addition, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties to perform a contract, for legitimate purposes, or for other reasons subject to this Privacy Policy. Such circumstances may include:

To vendors or other third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and delivery).

To business and marketing partners to provide services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you request, instruct, or otherwise consent to disclosure to a third party (e.g., shipping a product to you, or using social media widgets or sign-in integrations).

To our affiliates or otherwise within our corporate group, based on our legitimate interests in operating a successful business.

In connection with a business transaction (e.g., merger or bankruptcy); to comply with any applicable legal obligation (including responding to subpoenas, search warrants, or similar requests); to enforce any applicable service terms; and to protect or defend the services, our rights, and the rights of our users or others.

We disclose the following categories of personal and sensitive personal information for the purposes described above in “How we collect and use your personal information” and “How we disclose personal information”:

Categories (examples):

Identifiers, such as basic contact information and certain order/account information

Commercial information, such as order, shopping, and customer support information

Internet or other similar network activity, such as usage data

Geolocation data, such as locations inferred from IP address or other technical measures

Recipient categories:

Vendors and third parties performing services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

User-generated content

The services may allow you to post product reviews or other user-generated content. If you submit user-generated content to any public area of the services, that content will be public and accessible to everyone.

We do not control who will have access to information you choose to make available to others, and we cannot ensure that parties with access to such information will respect your privacy or protect it. We are not responsible for the privacy or security of any information you provide publicly, or for the accuracy, use, or misuse of information you disclose or receive from third parties.

Third-party websites and links

Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public areas—including on third-party social media platforms—may be viewed by other users of the services and/or users of those third-party platforms without limitation on its use by us or by third parties. Our inclusion of such links does not, by itself, imply any endorsement of those platforms or their content, except where disclosed on the services.

Security and retention of your information

Please note that security measures are not perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors—for example, whether we need the information to maintain your account, provide the services, fulfill legal obligations, resolve disputes, or enforce contracts and rules.

Your rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute; they may apply only in certain circumstances, and in some cases we may deny your request as permitted by law.

Right of access / to know: You may request access to the personal information we hold about you, including details of how we use and share it.

Right to deletion: You may request that we delete personal information we hold about you.

Right to correction: You may request that we correct inaccurate personal information we hold about you.

Restriction of processing: You may request that we stop or restrict the processing of your personal information.

Withdrawal of consent: Where we rely on consent to process your personal information, you may withdraw that consent.

Appeal: You may have the right to appeal our decision if we decline your request; you can do so by replying directly to our response.

Manage communication preferences: We may send promotional emails; you can opt out at any time by using the unsubscribe option in those emails. If you opt out, we may still send non-promotional messages (e.g., about your account or orders).

Complaints

If you have a complaint about how we process your personal information, please contact us using the information below.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email: kvirti.ge@gmail.com,  Phone: +995 568 81 21 21

Last updated: October 21, 2025